smartAgent™

Is the Internet making our lives easier or more complicated? Instead of one simple solution to our problems we now have dozens of complicated searches to endure. What we need is something that will cut through the clutter and make sense of it all for us.

The talk3 smartAgent™ does exactly that. smartAgent™ is a personal digital assistant – a highly personalized application that organizes and presents resources, provides functionality, and strengthens social connections. smartAgent™ doesn’t just make things simpler, it makes them personal.

First and foremost, smartAgent™ is a problem solver.

It delivers relevant, personalized solutions. Working for your customers 365 days a year, 24 hours a day, smartAgent provides consistency while also being able to recognize changes in user motivation and context (such as location and time). For the user the process is simple and straightforward:

1. Task the Agent

Your customers gives the Agent a specific job to do, such as help me find the best dessert place in town.

2. Customize the Agent’s Task

Tell the Agent about what is important to you for this task, such as price or dietary needs. Your Agent will already know a great deal about your preferences through your smartPersona™ (this will link to the smartPersona page).

3. Set the Context

Real-time filters like location will make results relevant for users looking for on-the-fly solutions.

4. Discover Results

Your Agent will deliver your first set of personalized, relevant results.

5. Provide Feedback

Provide feedback, such as giving results a thumbs up or thumbs down. Every interaction with your smartAgentTM makes it smarter.

6. Save if for Later

You can have your smartAgent™ perform this task again, but perhaps with a different context. For example, smartAgent™ can find a great dessert place whether you’re visiting your aunt in Pacoima or vacationing in San Francisco.

smart agent diagram

For you and your brand, the smartAgent™ is an opportunity to develop a relationship of trust and confidence with your customers. The smartAgent™ becomes theirs to operate. The customer can determine how much information they provide about themselves. The more they provide, the more the agent is able to assist. Ensured of total privacy protection, consumers manage how and when their data is shared, and provide their needs in real-time.
  • You leverage brand equity, your library of information and offers, and your relationships with customers
  • You provide a unique personalized customer destination
  • Customers’ trust and attitude will improve
  • Customers will shop and spend more
  • Customers will become brand advocates for your brand